Securus Technologies is known within the United States business world as being both a controversial and supportive communications technology corporation. Instead of focusing their attention on the normal average American customer, Securus instead spends their time meeting the needs of a niche customer market; one that thrives within the American penal system. The target customer for Securus Technologies is not the middle-class level businessman, but the lowly citizen that has made the wrong decisions in life and is no paying for their actions within the prison system. That being said, Securus has provided incredible communications technology to inmates and their family members and has gone the extra mile recently through a list of incredible updates and innovations that will make their customer’s lives that much easier.
The main driving force of Securus Technologies has been their ability to provide inmates with a video chat interface that gives them the option of visiting with their loved ones virtually instead of through a bulletproof glass plate. This form of technology was already simplistic and easy to learn, but in order to give their customers access to even more of their valuable time Securus is decreasing the difficulty of this form of technology even more. With an incredibly simplistic and reliable interface, an inmate literally only needs to push a few virtual button on his or her tablet or other supported device and they are able to see and hear their loved ones immediately.
This is but one example of the new updates at Securus Technologies is planning on launching soon for better customer support. There are many other updates to look forward to, which can be found through the article linked below. You will find these to not only be customer driven but also groundbreaking.