Securus Technologies is known within the United States business world as being both a controversial and supportive communications technology corporation. Instead of focusing their attention on the normal average American customer, Securus instead spends their time meeting the needs of a niche customer market; one that thrives within the American penal system. The target customer for Securus Technologies is not the middle-class level businessman, but the lowly citizen that has made the wrong decisions in life and is no paying for their actions within the prison system. That being said, Securus has provided incredible communications technology to inmates and their family members and has gone the extra mile recently through a list of incredible updates and innovations that will make their customer’s lives that much easier.
The main driving force of Securus Technologies has been their ability to provide inmates with a video chat interface that gives them the option of visiting with their loved ones virtually instead of through a bulletproof glass plate. This form of technology was already simplistic and easy to learn, but in order to give their customers access to even more of their valuable time Securus is decreasing the difficulty of this form of technology even more. With an incredibly simplistic and reliable interface, an inmate literally only needs to push a few virtual button on his or her tablet or other supported device and they are able to see and hear their loved ones immediately.
This is but one example of the new updates at Securus Technologies is planning on launching soon for better customer support. There are many other updates to look forward to, which can be found through the article linked below. You will find these to not only be customer driven but also groundbreaking.
Securus Technologies has become a major name in the correctional industry in the last few years and rightly so. The company has contributed majorly to the development of the prison industry, which has otherwise been stagnant for the past many years. Many other companies in the prison sphere are entangled in controversies for their inadequate services or poor customer service, but Securus Technologies is well-known for providing some of the most cutting-edge technology oriented products and services in the correctional sphere. Moreover, Securus Technologies has made it easier for the inmates to stay in contact with their loved ones. It is important for everyone to know what their family and friends are up to and same is the case with the people who are incarcerated.
Securus Technologies gives the inmates the means to communicate with their loved ones through many different ways, which includes phone services, video services, video visitation, photo sharing services, and voice messaging system, email messaging, money transfer services, and more. These services have positively impacted the lives of the prisoners and ensured that they could continue living a normal life inside the jail. Video visitation is amongst the newest service that the company has added to its long list of services. Securus Technologies has contributed to the law enforcement sector as well by providing highly efficient investigative tools and technology.
More than 3,400 law enforcement agencies in North America rely on the services offered by Securus Technologies. The investigative services provided by Securus Technologies furnish crucial information to the law enforcement organizations that help them work proactively and catch the criminals with ease. Such technology plays an important role in keeping the communities safe from miscreants in the society. As the world is advancing at a rapid pace, it has become important for technology to play its part in keeping communities safer, and thanks to companies Securus Technologies, such efficient technology is now available.
I work as a corrections officer in our county jail, and my biggest obstacle each day is trying to keep the inmates from getting their hands on illegal contraband. Weapons, drugs, and cell phones, in the hands of the inmates make it very challenging for my team to do our job. We have developed a number of ways that we can put a stop to the problem, some more effective to the others.
The visitor center is where you will find the inmates and the visitors in close contact, and the opportunity to transfer things like drugs or weapons is abundant. My fellow officers have to have eyes in the back of our heads, we have to do a physical search of each visitor coming in and inmate going back to their cells, and we have to run everyone through an x-ray machine.
Securus Technologies is responsible for call monitoring system we use to listen to the inmates on the phone. The new system, or LBS software, allows us to listen in ways we have never done in the past. Now the system is doing the work of several officers, so we can deploy teams to do surprise cell inspections while the software is listening in for chatter about contraband.
On any given day, we hear inmates talking about where they hide their drugs inside the cells, who they are going to meet to gather things they need to sell in the jail, and even what time of day they sneak to their cells to do those drugs. Each call simply helps us to tighten up the loose ends and put a stop to this problem on a number of fronts. Thanks to the team at Securus Technologies, our facility is that much safer and we have had less incidents already.